Privacy Policy

This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of theCouncil, of the 27th of April 2016, concerning the protection of natural persons with regard to the processing of personal data and free movement of these data (RGPD), to Organic Law 3/2018, of the 5th of December,Protection of Personal Data and Digital Rights Guarantee (LOPDGDD), as well as in what is not contrary to the regulations indicated, to the Law Organic 15/1999, Protection of Personal Data (LOPD) and its development regulations, and/or those that could replace or update in the future.

Our organisation is committed to the privacy of your personal data. The personal data provided are necessary to delivery of our services and are processed in a lawful, fair and transparent manner, ensuring adequate security of them, including protection against unauthorised or illegal processing and against loss, destruction or accidental damage through the application of technical and organizational measures.

Through this document we want to offer you in a transparent and loyal way all the necessary information related to the processing of your personal data that this organization makes.

I. RESPONSIBLE FOR PROCESSING.

ADDRESS: C/ CORREOS, 8, 46002 VALENCIA (VALENCIA)

C.I.F. / N.I.F.: B98277692

E-MAIL: restaurante@floresraras.com

TELÉFONO: 672775300

II. RECIPIENTS OF THE PERSONAL DATA

The personal data provided shall not be subject to any transfer unless it is stated specifically in the specific processes.
Optionally, for the contracting of computing cloud services and/or services for the sending of emails,as well as related services, the personal data can be:

Transferred to businesses for digital services located within the European Economic Area (EEA) or,
Transferred to businesses for digital services located outside the EEA under the protection of the PrivacyShield as they count on means of protection sufficient to guarantee the security of personal data. More information available following this link: https://www.privacyshield.gov/welcome

Optionally, to administrations and other organisations when they are required in compliance with legal obligations.

III. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

In each case of processing of personal data collected concerning yourself, we will inform you of the legal basis that legitimises the processing of your personal data.

IV. RIGHTS

4.1. RIGHT OF ACCESS

It is the right to obtain, from the responsible, the confirmation of whether or not we are processing personal data concerning you and, in such case, the right of access to personal data and the following information:the purposes of the processing, the categories of personal data in question, the recipients or their categories to whom the personal data, the storage period or the criteria used to determine this period, have been communicated or will be communicated, the existence of the right to request rectification or suppression of data, from the responsible, personal data or the limitation of the processing of personal data concerning the interested party or to oppose such processing, the right to file a claim with the Spanish DataProtection Agency (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries, the right to be informed of the appropriate guarantees applied.

4.2. RIGHT TO RECTIFICATION

It is the right to request the rectification of your personal data if they are inaccurate, including the right tofill out incomplete data. We must bear in mind that by providing personal data by any means, guaranteesthey are true and accurate and agrees to notify us of any change or modification thereof. Therefore, anydamage caused due to a communication of erroneous, inaccurate or incomplete information in the forms ofthe web, will be the exclusive responsibility of the interested party.

4.3. RIGHT OF SUPPRESSION

It is the right to request the suppression of your personal data when, among other assumptions, they are nolonger necessary for the purpose for which they were collected, or are being processed differently orwithdraw the consent. It must be borne in mind that the suppression will not proceed when the processingof personal data is necessary, among other assumptions, for compliance with legal obligations or for theformulation, exercise or defense of claims.

4.4. RIGHT TO LIMITATION

It is the right to request the limitation of the processing of your personal data, which means that, in certaincases, you may ask us to temporarily suspend the processing of your personal data or that we keep thembeyond the necessary time when you may need it.

4.5. RIGHT TO WITHDRAW CONSENT

It is the right to withdraw the consent you have provided when signing, in a handwritten or digital form, a tany time and as specified in the corresponding section “Exercise of rights” or in the specific processing of commercial communications or Newsletter. It must be borne in mind that this right will not be effective if, among other cases, the processing of personal data is necessary for the fulfillment of a legal obligation, the performance and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, that is, it will not affect the legality of the processing based on the consent prior to its withdrawal.

4.6. RIGHT TO PORTABILITY

It is the right to receive the personal data that concern you and that you have given us, in a structured format, of common use and mechanical reading, and to transmit them to another person responsible, as long as: the processing is based on your consent and is carried out by automated or computerized media.

4.7. RIGHT TO OPPOSITION

It is the right to oppose the processing of your personal data based on our legitimate interest. We will not continue to process your personal data unless we can demonstrate compelling legitimate reasons for the processing, that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims.

4.8. RIGHT TO FILE A CLAIM WITH A CONTROL AUTHORITY

If you consider that we process your personal data in an incorrect way, you can contact us or you have the right to file a claim with the Spanish Agency for Data Protection (AEPD): https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

4.9. EXERCISING OF THESE RIGHTS

You can exercise your rights by letter to the postal address indicated above or by e-mail restaurante@floresraras.com, attaching in both cases a copy of your NIF/NIE/Passport or similar document.

V. PERSONAL DATA PROCESSING

GENERAL PROVISIONS

The personal data requested in each of the specific processings are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimization.

The personal data requested in each of the specific processings are strictly necessary, the refusal toprovide them would imply not being able to provide the requested service.

The communications of the personal data provided in each of the specific processings, in some cases, arenecessary for the execution and maintenance of a contract and in other cases for compliance with a legalobligation applicable to the processing responsable.

E-COMMERCE FORM

Personal data will be processed in order to manage your online purchases, administer payments, handle any complaints or questions related to product or service warranties, identify you and verify your legal age to enter into contracts, as well as, where applicable, the establishment, exercise, or defense of legal claims.

The legal basis that legitimizes the processing of personal data is the express consent given by ticking the box “I have read and accept the Privacy Policy.”

Personal data may be disclosed to online payment service providers, external collaborators, data processors, public officials, registries, and public authorities, as well as to any third party generally necessary for the proper fulfillment of the service.

Personal data will be retained until consent is withdrawn, unless it must be kept to maintain the relationship between the parties or for the number of years required to comply with legal obligations.

RESERVATION FORM

Personal data will be processed in order to manage online reservations, administer payments, handle any complaints or claims related to the services provided, identify you and verify your legal age to enter into contracts, as well as, where applicable, the establishment, exercise, or defense of legal claims.

The legal basis that legitimizes the processing of personal data is the express consent given by ticking the box “I have read and accept the Privacy Policy.”

INTERNSHIP AND/OR EMPLOYMENT APPLICATION FORM

Personal data will be processed in order to manage the company’s recruitment and selection process. The legal basis that legitimizes the processing of personal data is the express consent given by ticking the box “I have read and accept the Privacy Policy.” Personal data will be retained for a period of two years from the moment processing ceases, without prejudice to the exercise of the rights available to you as a data subject.

FORMULARIO NEWSLETTER

Personal data will be processed to manage the subscription to our Newsletter, including the sending of personalized information or not about our products or services by various means such as WhatsApp, email, phone or SMS. It must be borne in mind that this type of data processing may involve the analysis of your user profile to determine what your preferences are and thus be able to provide you with information that best suits your interests.The legal basis that legitimates the processing of personal data is the express consent previously provided by any of the following means: web form, physical document or email.You can request the withdrawal for this type of processing, depending on the means used, as follows:

Electronic mail: Through the link to the effect that you will find in each of the electronic communications or through an analogous procedure specified in the commercial communication.
WhatsApp: Requesting the subscription down.
SMS: Requesting the subscription down. In case the medium used is WhatsApp, as a necessary contractual requirement, the personal data will be transferred to WhatsApp Ireland Limited which is located within the EEA.

Personal data will be kept as long as you do not withdraw the consent, according to the form indicated foreach medium.

The specific data processing activities related to the CV APPLICATION FORM and the NEWSLETTER SUBSCRIPTION FORM will be managed, in addition to the party indicated above, by the following data controllers:

QUIQUE DACOSTA, S.L.: CIF B-54047642, Ctra. Las Marinas Km. 3, 03700 Denia (Alicante).
UNIVERSO LOCAL, S.L.: CIF: B-54364187, Ctra. Las Marinas Km. 3, 03700 Denia (Alicante).
EXPANSION CULINARIA, S.L.: CIF B-54509179, Ctra. Las Marinas Km. 3, 03700 Denia (Alicante).
THE ORIGINAL TRAVELLER FOOD, S.L.: CIF B-98921943, C/ Pascual y Genís 10, 46002 Valencia.
VALENCIA PARIS MONTREAL, S.L.: CIF B-40503732, C/ Pascual y Genís 10, 46002 Valencia.
CORREOS 8 BAR, S.L.: B-98277692; Calle Correos 8, 46002 Valencia (Valencia).